groups » Engagement at a Distance » Establishing rapport with a new group

At registration participants were asked "What is the biggest challenge for community engagement when we are working at a distance?". Many of you mentioned the difficulty in building rapport with a new group that you haven't met in person before.

How can we ensure we build rapport, empathy and understanding? What factors ensure that 'personal connection'? Please share your successes, thoughts and approaches here


empathy personal connection rapport understanding

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